


The hassle of waiting forever to check-in is unfortunately the first thing that greets most Las Vegas visitors, so it is worth noting that Resorts World does a better job than most hotels its size, and not just at the ultra-luxe Crockfords. One of the reasons why you always see so many people rolling their luggage across Vegas casino floors is because there’s either no one to do it for them, or if there is, the wait might be interminable. Hugely long lines snaking around ropes like the economy check-in airport counters for a discount no-frills carrier are not the way “luxury” hotels should operate, yet this is the norm for Las Vegas hotel lobbies, even at some of the biggest names, and those considered luxurious.
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Crockfords has its own VIP check-in area, a huge plus that separates and elevates all of the best luxury “hotel within hotel” properties in the city, from MGM’s Skylofts to The Nobu Hotel in Caesars Palace to the Tower Suites at Wynn and Encore.Īs much as I love Las Vegas, the sad truth is that hotel operations here are not held to remotely the same standards as in other cities, and if a four or five-star business hotel in New York or London ran its valet, check-in process, bell service and room service the way most do in Vegas, they would quickly go out of business. At the higher end it also boast villas and “palaces,” ultra swank residential units that rival pretty much anything in town for high-rollers. This one has nothing smaller than large suites, many with lavish touches like steam baths and in-room gyms. It is also a spin-off of Genting’s own ultra-luxury boutique brand, and the flagship Crockfords in Malaysia was the only hotel in the entire country to earn a 2021 Forbes 5-Star rating. The creme de la crème is Crockfords Las Vegas, part of LXR, Hilton’s new network of independent luxury properties. Conrad is a lesser known but fast-growing luxury lifestyle brand, and one of Hilton’s highest tiers, just below Waldorf Astoria. The entry level tier is the Las Vegas Hilton, and a step up is the Conrad Las Vegas. This one is much, much bigger, with three distinct hotel brands, all in partnership with Hilton.
